Shipping Policy

Creating magical moments, delivered with care to your doorstep

luluniverse is a global crafting brand dedicated to bringing creativity and joy to makers worldwide. With strategic warehouse locations and international shipping coverage, we proudly serve our global community of artists and craft enthusiasts.

No matter where you are, luluniverse is committed to delivering high-quality melting beads, tools, and accessories right to your doorstep.

Shipping Rates & Free Shipping

We believe creativity should be accessible to everyone. Here is our simple global shipping structure:

🚚 Shipping Chart

Under $49.99 Flat rate shipping Order minimum $11.99 required (Australia, France, United Kingdom, Germany with $11.99 Flat rate shipping)

$49.99+FREE SHIPPING 🎉Our gift to you for larger orders

💡 Pro Tip: Add a few more items to your cart to unlock free shipping. Tool sets and refill packs are perfect additions.

⏰ Processing Time

Order Fulfillment:

Orders are processed within 48 hours (2 business days)
Weekend orders begin processing the next business day
You will receive an email notification once your order has been shipped

🌍 Global Shipping Information

Estimated Delivery Time

RegionDelivery Time*Ships From

Global10–14 business daysGlobal warehouse

*Delivery times are estimates and may vary depending on destination and carrier conditions.

📦 Delayed Package?

If your package seems delayed:

Check your tracking number (sent via email after shipment)
Allow the full estimated delivery window to pass
Keep in mind weekends and holidays may cause delays
Contact us if your order exceeds the estimated timeframe

We’re always happy to help track your order.

💰 Customs & Import Duties

As an international seller, we ship globally. Product prices are tax-inclusive where applicable.

International customers may be responsible for any customs duties, import taxes, or additional fees required by their country.

🎯 Our Shipping Promise

At luluniverse, we are committed to delivering your creative supplies safely and affordably. Every package is carefully prepared to ensure your beads, tools, and accessories arrive in perfect condition.

We provide:

✨ Fast processing (within 48 hours)
🌍 Competitive international shipping rates
📦 Reliable tracking on all orders
💝 Free worldwide shipping on orders over $49.99

For shipping inquiries, please contact us at:
luluniverse.official@gmail.com

📝 Important Shipping Notes

All shipping times are estimates and may vary during peak seasons or holidays
Delivery timeframes exclude weekends and public holidays
Processing time (48 hours) is separate from shipping time
Tracking information is provided for all orders
luluniverse is not responsible for delays caused by weather, carriers, or customs beyond our control
For countries not listed or special shipping requests, please contact us directly