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Free Delivery over $49.9 ➹

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Shipping Policy

Creating magical moments, delivered with care to your doorstep

luluniverse is a global crafting brand dedicated to bringing creativity and joy to makers worldwide. With strategic warehouse locations and international shipping coverage, we proudly serve our global community of artists and craft enthusiasts.

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No matter where you are, luluniverse is committed to delivering high-quality melting beads, tools, and accessories right to your doorstep.

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We believe creativity should be accessible to everyone. Here is our simple global shipping structure:

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📦FREE SHIPPING: Orders over $49.90 USD to the following countries: 🇺🇸United States, 🇨🇦Canada, 🇬🇧United Kingdom, 🇲🇽Mexico, 🇸🇬Singapore, 🇹🇭Thailand, 🇰🇷South Korea, 🇲🇾Malaysia, 🇦🇺Australia, 🇯🇵Japan, and 🇨🇳Mainland China.

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🚚 Fixed Shipping Fees countries and regions:

$23.99 USD for 🇨🇭Switzerland and 🇪🇬Egypt.


$11.99 USD for 🇵🇱Portland, 🇵🇹Portugal, 🇸🇦Saudi Arabia, 🇪🇸Spain, 🇸🇪Sweden, 🇦🇪United Arab Emirates, 🇦🇹Austria, 🇫🇮Finland, 🇩🇰Denmark, 🇫🇷France, 🇩🇪Germany, 🇮🇹Italy, 🇳🇿New Zealand, 🇭🇰Hong Kong (SAR), and 🇨🇳Taiwan.

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💡 Pro Tip:  Add a few more items to your cart to unlock free shipping. Tool sets and refill packs sometimes are perfect additions and add more fun for you.

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⚠️If your country is not listed any above, please contact us by email to check shipping availability and fees.

Shipping Rates & Free Shipping

⏰ Processing Time
Order Fulfillment:

  • Orders are processed within 48 hours (2 business days)

  • Weekend orders begin processing the next business day

  • You will receive an email notification once your order has been shipped

🌍 Global Shipping Information
Estimated Delivery Time
RegionDelivery Time*Ships From
Global10–14 business daysGlobal warehouse
*Delivery times are estimates and may vary depending on destination and carrier conditions.

📦 Delayed Package?
If your package seems delayed:

  • Check your tracking number (sent via email after shipment)

  • Allow the full estimated delivery window to pass

  • Keep in mind weekends and holidays may cause delays

  • Contact us if your order exceeds the estimated timeframe

We’re always happy to help track your order.

💰 Customs & Import Duties
As an international seller, we ship globally. Product prices are tax-inclusive where applicable.
International customers may be responsible for any customs duties, import taxes, or additional fees required by their country.


 
🎯 Our Shipping Promise
At luluniverse, we are committed to delivering your creative supplies safely and affordably. Every package is carefully prepared to ensure your beads, tools, and accessories arrive in perfect condition.
We provide:
✨ Fast processing (within 48 hours)
🌍 Competitive international shipping rates
📦 Reliable tracking on all orders
💝 Free worldwide shipping on orders over $49.99
For shipping inquiries, please contact us at:
luluniverse.official@gmail.com


 
📝 Important Shipping Notes

  • All shipping times are estimates and may vary during peak seasons or holidays

  • Delivery timeframes exclude weekends and public holidays

  • Processing time (48 hours) is separate from shipping time

  • Tracking information is provided for all orders

  • luluniverse is not responsible for delays caused by weather, carriers, or customs beyond our control

  • For countries not listed or special shipping requests, please contact us directly

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